How I Confronted an Awkward, Stressful Customer Service Situation

When I first started thinking about selling a first-ever, limited-edition t-shirt sale to raise money for a nonprofit I believed in, I was filled with trepidation. I’d be asking people to buy something, and I didn’t control the production. What if the shirts were scratchy?

I was forced to confront my fear when the shirts arrived, and the sizing was totally off. Here's how I dealt with it.